Cancellation & Refund Policy

This Cancellation & Refund Policy describes the policies and procedures of SONU KUMAR ("we," "us," or "our") regarding the cancellation of subscriptions and refund of payments for our services offered through PrepVidya.

1. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting our support team.

• Cancellation Effectiveness: Your cancellation will take effect at the end of the current paid term. You will continue to have access to the service until the end of your billing cycle.
• No Partial Refunds: We do not provide refunds or credits for any partial subscription periods or unused services.

2. Refund Policy

We strive to ensure complete satisfaction with our services. However, please note the following refund terms:

• 7-Day Money-Back Guarantee: For new subscriptions, we offer a 7-day money-back guarantee. If you are not satisfied with the service, you may request a full refund within 7 days of your initial purchase.
• Technical Issues: If you experience a valid technical issue that prevents you from using our service, and we are unable to resolve it within a reasonable timeframe, you may be eligible for a prorated refund.
• After 7 Days: No refunds will be issued after the initial 7-day period has passed, regardless of usage.

3. Exceptions

The following are not eligible for refunds:

• Renewals of existing subscriptions.
• Services that have been fully utilized or consumed.
• Purchase of downloadable digital products where the download has been initiated.

4. Requesting a Refund

To request a refund, please contact us with your order details and the reason for the request.

• Email: info@prepvidya.com
• Phone: +91 6239402519

We will review your request and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5-7 business days.

5. Contact Us

If you have any questions about our Cancellation & Refund Policy, please contact us at: